Buyers often choose an 8 or 9 intending to say “great job.” Yet many manufacturer scorecards treat anything below the top response as a miss—putting staff bonuses, OEM incentives, recognition, and related performance measures at risk.
A low-friction, compliance-first solution
Your dealership receives a personalized buyer education page, direct link, printable QR code, and delivery flyer. Buyers get factual context and a direct way to raise concerns before the official survey arrives—without your team asking for a particular score.
Use the QR code or direct link your dealership shared in its delivery or follow-up materials.
Disclaimer: This website is an independent educational resource. We are not affiliated with, endorsed by, or partnered with any automotive manufacturer or specific vehicle dealership. We do not solicit, influence, or instruct consumers on how to answer specific survey questions. Our sole mission is to provide transparency into automotive industry metrics.